Responsible Gaming
Gambling Should Be Entertainment, Not Income
At True Fortune Casino, we believe gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or theatre. It should never be considered as a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never chase losses or exceed your personal budget.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use True Fortune Casino. We are committed to preventing underage gambling. If you are under 18, you must not access or use our gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone else, problem gambling may be developing:
- Spending more money and time on gambling than intended
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or partners
- Borrowing money to gamble or pay gambling debts
- Neglecting work, education, or personal relationships due to gambling
- Feeling irritable or anxious when trying to reduce or stop gambling
- Using gambling as a way to escape problems, stress, or negative emotions
- Lying about the amount of time or money spent on gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling with money needed for essential expenses like rent or bills
If any of these apply to you, please seek support immediately.
Self-Help Tools & Deposit Limits
True Fortune Casino provides several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've spent
- Time-Out (Cool-Off Period): Take a break from gambling for a set period (24 hours to several weeks) while retaining account access
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from all gambling services
For assistance setting any of these limits, please contact our Customer Support team.
Support & Help Organizations
If you are struggling with gambling, professional help is available and free of charge:
United Kingdom
- GamCare – Free counselling and support service
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential) - GamStop – National self-exclusion scheme for online and land-based gambling
www.gamstop.co.uk
Telephone: 0800 0197 318 - Gamblers Anonymous – Peer support and recovery meetings
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Reach Out
If you or someone you know is struggling with problem gambling, support is available and recovery is possible. Please don't hesitate to contact one of the organisations listed above. Seeking help is a sign of strength, not weakness.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.